My specialty is communication: helping businesses, organizations, and individuals communicate effectively. I can help you get on the web, improve your customer and employee documents, or create effectiving marketing materials.
I have more than 30 years of experience communicating technical and non-technical information in a wide variety of media. Whether working as a writer, developing information for the web, managing teams of people, or selling computer hardware and software, my success has been based on my ability to understand complex ideas and translate them into a form that is appropriate for my audience. I work equally effectively on a solo project or as a member of a team, either as the leader or a team member.
I can apply this skill to help you communicate effectively with your customers, employees, and vendors so that you can:
- Drive more business
- Make your products easier to use
- Improve employee productivity
- Improve your workflow
My training and experience includes:
- B.A. in English
- B.S. in Computer Science
- IBM programmer training
- IBM writer (Information Development) training
- IBM management training - first-line and middle management
- 5 years of technical writing
- 12 years in management
- 5 years in software sales
- 8 years in marketing
- 8 years of web site development
- 3 years of freelance writing and web design
Note: The experiences listed above overlap, so the years of experience totals more than the elapsed time.
After a successful 30-year career as a writer, sales manager, marketing executive, and middle-manager, I started offering my services on a contract basis. So now you can benefit from my expertise.
I live in South Berwick, Maine, just over the border from New Hampshire. But, I do most of my work via the internet or on the phone. My clients from Florida to Nova Scotia will tell you that distance is not a problem.